Interview Goals:

I want to understand common frustrations people face trying to order food online quickly when they are busy or don't have a lot of time such as a lunch break

I want to identify common problems people face trying to order food from other online food ordering applications

Interview Questions:

Target Participant Characteristics:

• Employed
• Eats out regularly
• Eats takeout for lunch
• Ages 16 - 75
• Include participants of different genders
• Include participants with different abilities